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How We Work

A disciplined, transparent client journey — from first conversation to ongoing review.

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The Client Journey

Six Steps, Total Clarity

Select a step to explore what happens and what you can expect.

01

Discovery

An initial conversation

We start by listening — your objectives, time horizon, values, liabilities and constraints. There is no obligation, and the conversation is confidential.

02

Needs & Risk Analysis

Understanding you properly

We assess your financial position, risk tolerance and capacity for loss, and — for institutions — your investment policy, liability profile and governance requirements.

03

Mandate Design

A solution built around you

We design a tailored mandate, investment policy or training programme, explaining the approach, the risks and all costs transparently before you commit.

04

Onboarding

Verification & documentation

Client onboarding and verification are completed through GIG Wealth’s established processes, including the identity verification required by South African law.

05

Implementation

Putting the plan to work

Your portfolio or programme is implemented using GIG Wealth’s institutional-grade platforms, products and operational infrastructure.

06

Reporting & Review

Ongoing accountability

Consolidated reporting across asset classes and custodians, and regular reviews to keep your strategy aligned with your goals as circumstances change.

Our Commitments

What You Can Expect

Transparency

Clear explanations of our approach, its risks and all fees before you commit.

Senior Attention

Direct access to experienced leadership throughout the relationship.

Consolidated Reporting

One view across asset classes, jurisdictions and custodians.

Regulatory Protection

Every service rendered within GIG Wealth’s FSCA-regulated licence.

Confidentiality

Your information handled in line with the Protection of Personal Information Act (POPIA).

Aligned Interests

Transparent fee structures and an unwavering fiduciary commitment.

Getting Started

Ready for step one?

Contact our onboarding team or book a discovery conversation.

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